The website www.epiplopantazis.gr is an e-commercial store for sale of products and creations under the trademark EPIPLO PANTAZIS.
The following terms and conditions will be applied to the use of www.epiplopantazis.gr.
Any user who enters and trades or uses the services of our online store (hereinafter referred to as “visitor” and / or “user” or “customer” depending on whether he is limited to visiting only the store or places and orders and sells products and services) shall be deemed to agree and unconditionally accept the following terms, without exception. If a user does not agree with these terms, then he must responsibly abstain from from visiting and using the website. Also, from any transaction or use of the services of our online store.
The Furniture Pantazis team created this website with the only purpose of supporting its customers.
The website www.epiplopantazis.gr is a simple and user-friendly site and has been designed to meet the specific needs of each user. In order to achieve the best service for you, it is important that you understand that you must provide us specific information regarding the processing of your order. This information is guarded by us.
The online store www.epiplopantazis.gr reserves the right to renew and modify the terms of transactions, after prior notice and will be valid from the date of posting it in the online store. Failure to exercise any right of www.epiplopantazis.gr can not be interpreted as a waiver thereof.
The online store www.epiplopantazis.gr does not guarantee the availability of the products displayed in the online store. The e-store informs the interested customer based on the available data on the availability or not and undertakes to inform the customers in time about the non-availability, in which case there is no further responsibility.
The online store provides the content (eg information, names, photos, illustrations), products and services available through the website exactly as they are. In no case is www.epiplopantazis.gr liable or criminally liable for any damage (positive, special or negative, which indicatively and not restrictively, divisively and / or cumulatively consists in loss of profits, data, lost profits, monetary satisfaction, etc.). ) which may be suffered by a visitor of the online store or a third party for reasons related to the operation or not and / or the use of the website and / or inability to provide services and / or products and / or information available from it and / and from any unauthorized interventions of third parties in products and / or services and / or information available through it.
If the ordered products are not available at the time of the order and its processing, the team of www.epiplopantazis.gr reserves the right not to accept the specific order and, consequently, not to make the sale. The customer will be informed accordingly. Any initiated or executed payments will be canceled. Any payments will be returned to the customer without undue delay, in the same way that the customer chose to make the payment.
Both we and the transport companies we work with do their best to get your product as quickly as possible on time. However in the following cases there may be some delay:
In extreme weather conditions, strikes, but also in cases of force majeure
(pandemic, lockdown, etc).
Depletion of stock by our suppliers. In this case, you will be informed immediately by our company for alternative proposals.
Unable to contact you if the information you have given us is incorrect.
Possible delay in receiving the materials or products from our supplier, either due to customs, or due to some sticking during transport, etc. In any case, our products are sent to you as soon as they arrive at our warehouses.
For any change in the status of your order that needs to be adjusted, it will be done after consultation.
The user / customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and transactional ethics. It is obliged not to use the online store with the brand EPILO PANTAZIS for:
-sending, publishing, sending by e-mail or other means of transmitting any content that is illegal for any reason, causes unlawful infringement and damage to the online store Furniture Pantazis or to anyone else or infringes on the confidentiality or confidentiality of any personal information.
-sending, publishing, sending by e-mail or transmitting in other ways any content that offends users’ morals, social values, minority, etc.
-sending, publishing, e-mailing or otherwise transmitting any content for which users are not entitled to transmit in accordance with the law or applicable contracts (such as inside information, proprietary and confidential information obtained or disclosed as part of employment relations or covered by confidentiality agreements)
– sending, publishing, e-mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any kind
– sending, publishing, e-mailing or otherwise transmitting any file that contains software viruses or any other code, or programs designed to interrupt, damage, corrupt, or equip any software or computer hardware.
-harassing anyone in any way
-collecting or storing personal data about other users.
General company return policy
If for any reason one of our products does not satisfy you, you can return it and replace it with another. According to the general return policy of the company, the customer is entitled to return products and request their replacement within 14 days from the sale and only if the products are new, have not been unsealed or their packaging has not been violated as follows and are accompanied by legal documents. In this case, the customer bears the corresponding cost of transporting old and new product, except for delivery to a physical store.
Exceptions to the possibility of returns
There is no possibility of returning products in case of special measures and special orders (fabric, wood, mattresses) and in products with indication upon order